Help is just a call away! Talk to an HR expert now. +1 866-606-0149

Administrative Assistant

Are you looking for a new opportunity that literally has a positive impact on people’s lives? Would you prefer to work remotely? Now is your chance! 

Job Title: Administrative Lead 

Organization: DementiAbility

Location: Golden Horseshoe 

Job Type: Permanent & Full-Time

Job Status: Hybrid. In-office 2-3 days/week

Training: First three months in the office as required 

Hours: 8:30 to 4:30 (40 hours a week)

Salary: $50,000 – $60,000 based on experience

Compensation: 3 weeks vacation and competitive benefits 

Reports to: Founder


Position Summary

We are looking for a highly competent, flexible, professional, honest, hard-working, team-player who excels at paying attention to fine details. You love data, data entry and problem-solving but aren’t afraid to step into the other needs of a small fast-paced business. You feel passionate about, and would be devoted to, making a difference in the world of dementia care. We are looking for the following:


  • Proficiency in Excel, MS Word, Outlook, Zoom, and QuickBooks
  • Ability to learn new programs (including website navigation for processing purchase orders)
  • Prior bookkeeping and administrative experience
  • Loves organizing, inputting and analysing data and ensuring accuracy at each entry point
  • Able to lift 25 – 30 pounds (books for shipping)
  • High level professionalism
  • Excellent time-management skills
  • Positive attitude, even when dealing with difficult customers
  • Works as a team player
  • Will provide full meticulous attention to detail – no mistakes
  • Experience in health care/dementia care an asset

Job Requirement

  • Flexibility – e.g. – accommodate peak periods and various start and end times as per the changes in delivery times of educational events or other
  • Interested in learning more about dementia and DementiAbility and willing to be invested in cultivating new ideas that will help to grow the business
  • Collecting, managing and processing book orders
  • Able to learn quickly – e.g. – will learn how to use IT Programs associated with accessing orders and details on the website
  • Assist with inventory management (moving boxes from garage to basement shelves)
  • Packaging and posting book orders, registration materials, etc.
  • Search for details when needed (e.g. – do we need a different mail service)
  • Multi-tasking, with heavy workload at times
  • Assist with developing systems and processes for work as needed
  • Work with IT to resolve issues as they arise
  • Collect details to create a zoom link for workshops and send to registrants as per the designated date/time
  • Manage the zoom details for workshops when needed
  • Create invoices for workshops and other requests as needed
  • Can competently use excel
  • Order office supplies
  • Collect and mail receipts and all required documentation to Teri
  • Create and send Workshop certificates
  • Answer calls with the professionalism and with goal of having each person leave feeling satisfied and they are/may be right, and we will resolve the problem when problems arise
  • Upload files to Amazon when required, review items that will go to printing, organize printing details
  • Provide support for workshops – on zoom and when workshops are in person
  • With time, will be willing and able to use quick books and take over quick book activities (this may become an important part of the job)
  • Assist with investigating such things as cost of flights, cost of bookings rooms for workshops, ordering meals and refreshments, etc.
  • Flexibility is critical, as some working hours are early and some are later, based on our workshop schedules.
  • Working with the team, willing to do whatever needs to be done to get the job done with excellent outcomes
  • Other duties as required.

About Dementiability

Our vision is to change the face of dementia. This will be achieved through education, with a focus on helping professionals and family care partners understand the connections between the brain, a person’s life story, the environment, and behaviour. With an emphasis on enhancing abilities, professionals and other care partners will know how to set environments and individuals up for success, thereby helping each person be the best he/she can be. People will become more hopeful about what the future holds for each and every person living with dementia. Eventually, when DementiAbility becomes ingrained into the norms and “How to’s” of daily dementia care, people will ask, “Didn’t they always do it this way?”

How to Apply

Please send your CV to and title the email “DementiAbility”. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.