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Consultant Team Lead

Are you a people-focused leader who thrives on helping others succeed? Are you energized by developing people, leading performance conversations, and creating structure that helps teams succeed?

If so, Owen & Associates is looking for a Consulting Team Lead to join their growing team.

This is an opportunity to join a highly respected organization where your impact will extend beyond day-to-day operations. You will play a key role in developing people, strengthening team culture, and ensuring a consistent, high-quality client experience across the consulting function.

About Owen & Associates

Owen & Associates is a leading consulting and brokerage firm specializing in employee benefits and retirement solutions for organizations across Canada. With more than two decades of success and a team of 55+ professionals, the firm supports a diverse national client base while maintaining strong strategic partnerships across the industry.

Built on a referral-based business model, Owen & Associates has earned a reputation for delivering trusted advice and long-term client relationships. This approach allows teams to focus on strategic client support and long-term partnerships.

Why Join Owen & Associates?

Work Arrangement:
Full-time, permanent position with a 100% remote work environment. Ideal candidates reside in Ontario and are available to travel to head office approximately 2–3 times annually for team collaboration.

Compensation:
Competitive salary starting at $90,000–$110,000+, depending on experience.

Growth & Culture:
Join a growing organization with an employee-driven culture focused on collaboration, development, and long-term career growth.

Benefits & Perks:

  • Profit Sharing Program
  • Group benefits & retirement matching program, Flexible Spending Account
  • Flexible work environment
  • Ongoing training and continuing education
  • Generous vacation package, Flex and sick days
  • Work-life balance and company events

About the Role

Reporting directly to the Director of Consulting Services, you will be a hands-on leader responsible for guiding, supporting, and developing a team of Consultants and Analysts. You’ll help create an environment where people feel connected, supported, and empowered, while ensuring accountability, strong communication, and exceptional client service.

You’ll play a key role in balancing people leadership with operational execution — helping remove barriers, managing priorities, and ensuring work is delivered consistently and on time.

What You’ll Do

  • Translate the Director’s strategy and priorities into clear day-to-day plans, processes, and execution
  • Lead, motivate, and develop a team of Consultants and Analysts by setting expectations, coaching performance, and building a positive team culture
  • Conduct regular coaching and performance conversations that support growth, accountability, and development
  • Build strong relationships across the team and create an environment where people feel engaged and supported
  • Own team workflow by prioritizing and assigning work, tracking deliverables, and removing obstacles to ensure deadlines are met
  • Build team capability by strengthening problem-solving, decision-making, and knowledge sharing
  • Manage client and internal escalations while ensuring timely resolution and clear communication
  • Drive continuous improvement by identifying opportunities to improve tools, processes, and workflows
  • Monitor service quality and consistency across engagements while supporting risk management and compliance
  • Maintain a small client portfolio to stay connected to the client experience and model best practices

What You Bring

  • Demonstrated people leadership experience with a strong focus on coaching, accountability, mentoring, and team development
  • A genuine passion for helping others succeed and building high-performing teams
  • Experience in Group Benefits and/or Group Retirement (5+ years) to provide context and oversight for a consulting team
  • Confidence leading performance conversations and providing constructive feedback
  • Strong communication and relationship-building skills with the ability to connect naturally with a variety of personalities
  • Confidence managing priorities, making decisions, and leading teams through complex or evolving situations
  • Strong judgement and experience navigating escalations professionally
  • Excellent organizational skills with the ability to delegate effectively and manage competing priorities
  • Active LLQP licence
  • CEBS designation (completed or in progress)
  • Proficiency with Microsoft 365 and experience working with CRM or workflow tools

To apply, please send your resume to recruitment@hrcovered.com by June 7, 2026.